Billing and Refund

Billing Overview

Intelligent Payroll currently offers three packages: Essential, All in One and Premium.

Each of these packages is managed separately and to upgrade, you must contact your main payroll contact.

Free Trial

You can start a free trial by clicking here.

The trial provides one month of access to our payroll services at no cost to you.

As part of our onboarding process, we will need you to set up a direct debit with us.

On the first pay date, after the month ends, we will automatically charge you based on the package and number of employees.

What currency does Intelligent Payroll use for billing?

We bill all UK based customers in GBP

Any overseas customers are billing in their home currency if supported. See here https://support.gocardless.com/hc/en-us/articles/360015258620

What payment methods do you accept?

An active direct debit is required for our UK based customers.

For our overseas customers, we accept SEPA payments. Our terms are 14 days.

How often do you take payments?

We automatically raise the invoice once the payroll has been finalised. This invoice amount is taken automatically 14 days later.

Does Intelligent Payroll offer annual plans?

Yes, we do.
Currently, this is not yet showing on the pricing page so please reach out via email at billing@intelligentpayroll.co.uk

How do I access my invoices?

You can access any invoice from us by logging in here.

Please note that this is only available for the main authorised contact, if you need additional users, please email billing@intelligentpayroll.co.uk

How do I cancel?

You can cancel anytime by emailing us at info@intelligentpayroll.co.uk

Billing support is available via email between 9am to 5pm GMT (excluding weekends and holidays) at billing@intelligentpayroll.co.uk

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