Billing Overview

Intelligent Payroll currently offers three packages: Essential, All in One and Premium. Each of these packages is managed separately and to upgrade, you must contact your main payroll contact.

What currency does Intelligent Payroll use for billing?

We bill all UK based customers in GBP Any overseas customers are billing in their home currency if supported. See here.

What payment methods do you accept?

An active direct debit is required for our UK based customers. For our overseas customers, we accept SEPA payments. Our terms are 14 days.

How often do you take payments?

We automatically raise the invoice once the payroll is finalised and this is collected via direct debit shortly after.

Does Intelligent Payroll offer annual plans?

Yes, we do. Currently, this is not yet showing on the pricing page so please reach out via email at

How do I access my invoices?

You can access any invoice from us by logging in here. Please note that this is only available for the main authorised contact, if you need additional users, please email

How do I cancel?

You can cancel anytime by emailing us at

Notice Period?

After signing up, we have a 14 day cooling off period, which means you can cancel any time within those 14 days, however if we process any payrolls in the 14 days, then you will need to provide notice as per our engagement. All our notice period are 30 days unless it is explicitly stated as different in your engagement letter.

Billing support is available via email between 9am to 5pm GMT (excluding weekends and holidays) at

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