There are no hidden fees and everything is transparently laid out on our pricing page or in our initial proposal.
In extremely rare cases, we may need to charge an additional fee if your requirements are bespoke.
We will set up a service level agreement with dates and times to ensure it works for you.
Our guarantee is 5 working days.
Unfortunately we ask that all queries go to a point of contact in the business in the first instance. We can then help the main employer contact with any queries.
Yes, we can automatically disperse all payments without a Service User Number (SUN) through secure Open Banking API.
You automatically sign up for a monthly rolling contract that you can cancel at any time providing a minimum of a month’s notice.
Please note that you may choose to sign up for an annual contract which provides a small discount.
The employee will have access to their portal and can print off all payslips required, however you are also able to log in here and download them.
We support all the popular pension providers but our system can cope with any bespoke requirements.
As long as the payroll information is readily available, our maximum onboarding time is 10 working days, however, we currently average 5 working days.